Monitor every conversation in your market
People are talking about what you do. Socialstream finds them for you.
Know when a new conversation starts
Socialstream analyzes social media sites to find the conversations you want to be a part of. You might want to help a frustrated user, inject yourself into a discussion about your field, or just keep an eye on your market.
Find Exactly What You're Looking For
Our comprehensive query system means you don't have to waste time going through posts that are not relevant. Filter by keyword combinations, language, sentiment and more.
We Learn What You Want To See
Our machine learning models learn from what posts you've found relevant and sorts all posts accordingly. We're able to start providing accurate relevancy scores in a matter of days (sometime even hours).
Reach out to people instantly
Reach out to people directly from the app and keep track of all posts you've found relevant through the Socialstream inbox.
Community Phone uses Socialstream to find consumers complaining about their existing phone carrier. Their sales associates reach out to offer advice, a cheaper plan, and sometimes assistance filing a complaint with the FCC.
Advanced Machine Learning: Much more than keyword matching
Socialstream finds posts that match the conversations you want to find -- not just the keywords you entered. Socialstream understands:
- Multiple meanings of the same word: "Verizon" vs. "Verizon stadium"
- Sentiment: "I love Verizon" vs. "I hate Verizon"
- Subject: "anyone else absolutely hate the Verizon spokesman?"
All of this goes on under the hood, just from telling Socialstream what posts you like. We learn what's actually relevant to your business, so results get better every week.